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[Client
Portal]
We Offer:
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Online Access
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Professional Collectors
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Excellent Client Service
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Commitment
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Pre-Collection Service
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Competitive Rates
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On-Site Legal Department
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"Debt collectors take consumer complaints
very seriously and agree with the significant importance of protecting
consumers against any business that engages in deceptive, unfair or abusive
practices," said ACA Interm CEO Ted Smith.
(Source: ACA
International)
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In its annual report on consumer complaints,
released in March 2011, debt collection agencies resolved 84 percent of the
complaints received compared to an average of 75.8 percent for all
industries tracked. Collections agencies rank 19th in the number of
inquiries and fifth in the total number of complaints. (Source:
ACA International)
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Overall, the BBB received 535,224 inquiries
about collection agencies in 2010. Of these, 14,966 were complaints and
12,568 were resolved based on BBB standards. Since 2002, collection agencies
have been above the national average in resolving more than 80 percent of
the complaints filed with the BBB. (Source:
ACA International)
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According to Smith, "We will continue to
provide educational and training resources to help our members, and their
employees prevent, manage and resolve consumer complaints. However,
consumers shouldn't avoid debt collectors or dismiss being contacted as a
scam without verifying it first. The vast majority of debt collection
activity is legitimate and it's imperative to address a debt collection
inquiry head-on." (Source:
ACA International)
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ACA International
is the comprehensive, knowledge-based resource for success in the credit and
collection industry. Founded in 1939, ACA brings together more than 5,300
members in the United States and abroad, and their more than 150,000
employees, including third-party collection agencies, asset buyers,
attorneys, creditors and vendor affiliates.
ACA International
establishes ethical standards, produces a wide variety of products, services
and publications, and articulates the value of the credit and collections
industry to businesses, policymakers and consumers. For more information
about ACA
International, visit
www.acainternational.org. (Source:
ACA International)
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It costs money to operate your office.
Rent/lease, utilities, payroll and other costs have to be met... and
your creditors expect you to pay them on time. Without income, the professional business cannot hope to establish or keep
an excellent credit rating.
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Modernization, in today's world with
the ongoing increase in available technology helps professional
businesses provide a better quality of service.
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Third-party debt collectors returned $40.4 billion to the U.S.
economy in 2007. (Source: "Value of Third-Party Debt Collection
to the U.S. Economy in 2007: Survey and Analysis,"
PricewaterhouseCoopers, June 2008.)
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The $40.4 billion returned to creditors in 2007 represented a
20.9 percent reduction in private sector bad debt for the year.
(Source: "Value of Third-Party Debt Collection to the U.S. Economy
in 2007: Survey and Analysis," PricewaterhouseCoopers, June 2008.)
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Most accounts are referred for collection because they have
not been paid for several months. Without the quick actions of collection
services, debt is often reflected by higher consumer prices.
Since there is a limit on how high prices can be increased before
businesses begin losing customers, bad debt also results in business
failure and job loss.
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Finally, people who do pay their bills are required, in effect,
to pay a little extra to compensate for those who do not pay.
Somebody has to carry the load of operating expenses for any
professional business, and unfortunately the prompt-paying consumers
are the ones who do so. In a larger perspective the
ACA
International estimates
that bad debt costs every man, woman and child in the United States
more than $389.00 per year.
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Convert past due accounts receivable into cash
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Offer helpful suggestions on extending credit to
a new client
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Offer complete collection program with an explanation of
procedures and policies
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Cascade Collections is a proud member of
the following Organizations:
ACA
International
Oregon
Collectors Association
Salem
Chamber Of Commerce
Keizer
Chamber Of Commerce
Monmouth /
Independence Chamber Of Commerce
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