Cascade Collections services all types of businesses. Dental, Medical, Retail, Commercial, Contracts, and NSF Checks
Let Cascade Collections Put The Money Back In Your Pocket!

[Client Portal]

We Offer:

• Online Access
   

• Professional Collectors
   

• Excellent Client Service
   

•  Commitment
   

• Pre-Collection Service
   

• Competitive Rates
   

• On-Site Legal Department

The Step Before Collection

This is a 1 or 2 letter series only. You pay a nominal fee of $6.00 per account. This is for a professional letter service, designed to collect slow and past due accounts. This notice instructs the customer to contact your office directly. Notices are mailed for you by Cascade Collections the day the account is entered into our system.

Notice(s) are sent in a 15 day period, if by the 30th day Cascade Collections has not been notified to stop activity, the account is transferred for regular collection.

When a notice is sent, you will receive a stop action notice. You can stop the Pre-Collect cycle by either contacting Cascade Collections or sending in the stop action notice, upon receipt of any partial or full payment, or upon an agreeable repayment arrangement with your customer.

Any money that is collected during Pre-Collect is 100% yours!! No commission is taken by Cascade Collections.

Regular Collections

Our collection department manages all accounts placed for collections. Their expertise is in voluntary collections. Our staff is trained in negotiations and information gathering. They handle all payment arrangements and follow up when necessary from the consumers who agree to pay voluntarily.

Our staff is trained in the first communication to gather the necessary information to collect involuntarily should the need arise. Our system allows us to set up payment plans that are monitored by the computer, or to follow up manually on promised payments.

There are a number of ways in which your collection agency can help you with questions involving credit. Most agencies do this as a free service. These services include:

1. New client information forms, in effect the credit application in the professional office. The agency will suggest what information you should secure from new clients, information that would help you to collect the accounts should these clients fail to pay on time.

2. The collection agency can help you establish a billing and collection procedure time schedule, based upon the depreciation in a value of past due accounts. A study by the Research Department of the ACA revealed declining recovery rates as the age of the account increased.

Age in days Recovery - Percentage:

0 to 30        -       53%
31 to 60      -       45%
61 to 90      -       33%
91 to 120    -       29%
121 to 150  -       27%
181 to 180  -       27%
211 to 240  -       21%
241 to 270  -       19%
271 to 300  -       16%
301 to 330  -       14%
331 to 360  -       11%
361 to 390  -       10%

From the above, it is evident that speed is essential in the successful collection of past-due accounts. The average age of past due accounts referred to a collection agency is about eight months. The best recovery rates come from clients who turn their accounts over promptly, with accurate information and documentation of the debt.

3. Having a firm credit policy that your business can feel comfortable with is very important. Our collection agency can help your company create a policy tailored for your type of business. By using a set of specific guidelines, your policy will help you determine whether or not you should extend credit to this individual, how much credit and what information you will need to obtain from this person(s) before opening the account. Your policy will also outline the consequential actions that will be taken if the terms of the policy are not followed.

4. The agency can also help you establish a set of guidelines by which you can recognize when your accounts are going bad. Here are eight points to help determine when it is time for immediate collection action:

• When a new client does not respond to two statements and one collection letter. This indicates a bad debt potential
   
• When payment plans previously agreed upon fail without a valid reason
   
• When repetitious unfounded complaints occur
   
• When there is denial of responsibility
   
• When repeated delinquencies are concurrent with repeated changes of address and/or occupation. From this well defined group, 90 per cent of all skips originate.
   
• When an obvious financial irresponsibility is exposed
   
• When the individual is a skip
   
• When the individual with a past due account fails to maintain communication

Our small claims department manages all small claims cases and works closely with our attorney who has been on retainer for over 30 years, on the circuit court cases. Cascade advances all court costs and filing fees to reduce the accounts to judgments. This department specializes in the collection of money from those consumers or businesses that refuse voluntary payment.

Should a consumer refuse payment or default on an established repayment agreement, our collection staff is instructed to refer the account to our small claims department for processing. Our small claims department is responsible for preparing and filing the complaint with the proper court, attend any hearings and requesting judgment. Once judgment is obtained they are responsible for issuing garnishments, establishing payments on those judgments we are unable to execute upon and lien real property.

Cascade Collections is a proud member of the following Organizations:

ACA International

Oregon Collectors Association

Salem Chamber Of Commerce

Keizer Chamber Of Commerce

Monmouth / Independence Chamber Of Commerce

Send E-Mail to webmaster@cascadecollections.com with questions or comments about this web site.
Copyright © 2011 Cascade Collections, Inc.
This site is subject to change at any time.
Last modified: 04/15/11